While you were printing, suddenly an HP printer offline error appeared. Then, printing stopped immediately. What caused it? Do you think an offline issue is a common problem with HP printers? Most often, offline printer problems are caused by loose printer cables, jammed papers, or an old printer driver.

Whatever the reason, there is one thing certain: your computer has cut off communication with your printer and taken it offline. hp printer offline What can you do to bring your printer back online? It's really easy. This guide provides all the information you need to troubleshoot your HP printer offline.

Why is my HP Printer offline?

Here are some possible causes of problems with your offline HP printer.

  • The culprit is the printer cable and connection that has been ripped or twisted.
  • HP printers can be used in Use Printer Offline mode.
  • There are too many pending and failed print jobs in the print queues.
  • The HP printer drivers need to be updated.
  • An error in the Print Spooler settings could also cause an HP printer to say it's offline.
  • The default printer for HP printers is not the HP printer.
  • The wireless network does not connect to your printer and computer.
  • The printer was not properly installed.

How do I fix an offline HP printer?

Now that you have a better understanding of the reasons your HP printer is offline, it's time to take steps to bring it back online. Follow the instructions below in order.

Step 1. Verify that the cables to your printer aren't frayed or missing

This is the first thing to do if you have a printer offline problem. Frayed or loose wires will not allow your HP printer to connect to the computer and network. These are some tips to help you fix the problem.

  1. Visually check that the cables and wires aren't worn.
  2. Clean the Ethernet ports. Reconnect the cables to the appropriate locations.
  3. To find out the exact cause, you can replace the wire with a brand new one.
  4. Sometimes, a restart of the router can solve offline problems with HP printers.

The cables are in good condition and not frayed or loose. Problems could arise with the network connection. Here's how to fix it.

  1. Your printer, computer, and router should always be near each other. They should be within 6 feet of each other.
  2. You must ensure that the network is free from any interference.
  3. Get your network provider to check the network bandwidth.

Step 2. HP Printer is offline due to "Use Printer Offline" mode

The HP printer offline problem can't be fixed by fixing network problems. You must change some settings. Make sure your printer is set up to print in Use Printer Offline mode. This is how you can modify the settings.

Steps to HP Printer Offline Windows 10

  1. Click on the Start icon.
  2. Navigate to the Settings menu.
  3. Click on the Devices option.
  4. Scanners and printers are available.
  5. You can also use your HP printer.
  6. Click on the Open Queue button.
  7. Click the Printer tab to open a new window.
  8. Select the Deselect Use Printer offline option. Select the option you want to deselect if it is already selected.

Step for HP Printers Offline Windows 7, Windows 8, or XP

  1. Click on the Search bar and type Control Panel. Then hit Enter.
  2. You will see the Control Panel window. Select Devices and Printers.
  3. Find your HP printer in the list.
  4. Right-click on it to deselect the Use Printer Offline choice. If it is already selected, select and deselect it again.

Step 3. Set your HP printer as the default device

If your HP Printer is still not responding, you can try this alternative. Sometimes the default settings are removed accidentally. These are the steps you need to take to make it the default device once again.

  1. Use the search bar.
  2. Look for the Settings menu.
  3. Select the Devices option.
  4. Click on Printers & Scanners.
  5. Click the Open Queue button and select your HP printer.
  6. Click the Printer tab to open a new window.
  7. Select Set as default from the drop-down menu. If these steps fail to prevent your HP printer's offline operation, then open the Print Queues to clear any pending or failed print jobs. This is the next step.

Step 4. Clear the failed print jobs from queues

If your printer still shows an offline error, it may be because of corrupted print jobs on your Windows 10/8/7PC. To get your printer online again, you must clear all print queues. This is what you should do.

  1. Click on the Start icon, type the command in the search bar, and hit Enter.
  2. Right-click the Command prompt in the list and click Run as administrator
  3. You will see a black window. Type net stop spooler and hit Enter.
  4. Now type a command string del %system%\system32\spool\printers\*/And hit Enter.
  5. Type net start spooler again and hit the Enter key.
  6. This will clear the print queues in the windows.
  7. To close the black screen, simply type exit in the command window.

Step 5. Stop and start Print Spooler services

It was impossible to get the offline HP printer online by clearing out the print jobs that were pending. No worries! It's easy to restart the Print Spooler Service. These are the steps.

  1. Type services. Hit Enter and get your MSc.
  2. You will be redirected to the Services window. Scroll down and find Print Spooler.
  3. Right-click the Print Spooler icon and click Stop in the drop-down menu.
  4. Wait for a while, then right-click on Print Spooler and click Start to continue Print Spooler services.
  5. Don't forget, in the end, to bring your HP printer online from offline status, restart your computer.

Step 6. Update printer drivers if still, HP printer goes offline

Offline printer problems can also be caused by printer drivers that are not up-to-date. It is best to update the HP support page printer drivers. These are the steps

  1. The Run dialog box will open in the same way as the previous step.
  2. Enter devmgmt.MSc, and hit Enter.
  3. The Device Manager window will now open.
  4. A list of options will appear. Click here to expand the Printers tab.
  5. Locate the model number of your printer, click over it and select the Update driver option.
  6. Select the Automatic Update option.
  7. To complete the driver update, restart your computer.